Help Center
Get quick answers to common questions. Can't find what you need? Contact us.
Get quick answers to common questions. Can't find what you need? Contact us.
Made In products are made primarily in the United States and Western Europe with the best craftsmanship. We note where every item is made on their product pages and we are both transparent and proud of our premium supply chain.
Unless otherwise noted, the Made In collections are made in the following locations:
We cannot guarantee that we will be able to cancel or edit orders after they are placed. Once an order has been placed, we send it to our warehouse immediately. If you have any changes you would like to make to your order, we have a short window of time to process these changes.
Please reach out immediately so our team can try to accommodate these changes or assist with setting up an appropriate return or exchange if we can’t catch it before it ships.
Please note we cannot make modifications that would alter the payment amount on your order. We also cannot make changes to billing addresses. Please feel free to Contact Us.
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Discounts may only be applied to full-priced items and orders over $150.
Discount codes cannot be applied to already discounted items and cannot be combined with other discount codes, and do not apply to limited-edition releases.
Discount codes cannot be applied to sets as they already have the largest discounts we can offer built into the purchase price.
Codes found on coupon sites may not be valid.
If your package was delivered damaged, please contact our customer service team via email at hello@madeincookware.com. Be sure to include clear photos of the damage so we can assist you more efficiently and expedite a replacement. Or Contact Us.
If you did not receive your full order, most likely some of the pieces are back-ordered.You can find shipping dates for pre-ordered or back-ordered items listed on your order confirmation emails next to the product. We also share preorder dates below the Add to Cart option and during checkout pre-purchase for full transparency, and notify you directly should there be any change to your expected shipping date.
Didn't receive an item that was not marked back-ordered or have questions about your order's shipping dates? Contact Us.
All items purchased directly from MadeInCookware.com, excluding consumables, customized items, final sale items, and limited-edition releases, come with a 45-day return window.
We provide prepaid return labels for all orders within the contiguous US.
Click here to start a return or exchange. When submitting a return, you will need your order number and shipping zip code.
Items can be exchanged or returned for store credit or a refund.
Made In will retain $11.99 on all returns for refunds to cover the handling fee associated with orders returned. The $11.99 fee is waived when exchanging an order or choosing Store Credit.
Please use the prepaid return label provided to return your order. Using a return label that was not provided by Made In will delay your refund.
Made In is unable to reimburse the cost of shipping if another return label is used.
Once your items have been received and checked in at our warehouse, your refund will be processed within 3-7 business days. Made In is not responsible for any items sent to Made In outside the items listed on your return.
We collect sales tax in compliance with local, state and country tax laws. All tax is calculated based on the shipping address of an order.
For international orders, VAT/duties will vary depending on the country.
If you have any questions about the tax you were charged, please don't hesitate to contact us, and we'll be happy to provide clarification.
All items purchased directly from MadeInCookware.com, excluding consumables, customized items, final sale items, and limited-edition releases, come with a 45-day return window.
Returns can be initiated here. All returns are subjected to a shipping fee, typically between $25-$150.
When your return request is complete a prepaid DHL Express label and pickup will be provided.
Refunds presented during the return process are estimates and do not include the shipping fee. Upon delivery to our return center, please allow 2-7 business days for your refund to be issued.
If you have any questions on an existing or new international return, please contact our customer service team. Contact Us.
Made In Cookware offers a price match guarantee for orders placed within 45 days prior to a current sale. If your purchase falls within this time frame, please verify on the product page that the promotion is more favorable than the price you originally paid. If so, we will gladly assist you with the price match.
For assistance, please contact us by email and please include your order number. We will be happy to facilitate the price match with our ongoing sale.
Additionally, if you purchased an item from our website and subsequently find it at a reduced price due to a promotion, we encourage you to reach out to our team for a review of your request.
If your order included a gift with purchase, to be eligible for a full refund, both the primary product(s) and the complimentary gift must be returned in their original condition. If the gift is not returned with your return, the MSRP value of the gift will be deducted from the refund amount.
Gifts included with your purchases are not individually exchangeable or refundable. We cannot make substitutions for different versions, colors, or variants.
Discounts cannot be stacked or combined. This extends to the 'Gift with Purchase' promotions and means that discount codes will not work where a 'Gift with Purchase' promotion is already applied.
Orders for in-stock items will be fulfilled on average within 2-3 business days.
Once your order ships, you will receive an email with a link to view your tracking information.
Orders ship in full at the date that all items are available. If one or more items on your order is on preorder or backorder, you can expect the full order to ship together when all items become available.
If an item is on preorder or backorder, you will find an expected shipping date above the Add to Cart button for that item.
You will also find the estimated shipping date in your order confirmation email. This date is our best estimate of when we will receive this item at our warehouse and may be subject to change due to unforeseen delays, but we will always provide the most accurate estimate on our product pages.
US Orders: We ship to all areas of the US including Alaska, Hawaii, and US territories for a fee.
We also ship to APO and FPO addresses. Shipping rates are live rates from our couriers, and are calculated at the time of checkout.
*Please Note: Free shipping promotions are only available in the contiguous US.
International Orders: If you are shipping to a country outside the US, you can localize your shopping experience by selecting your local country from the flag icon at the top of our website.
Duties and Taxes will be calculated at the time of checkout and you will have the option to pay these when placing your order or you may choose to pay them when your order arrives in the country.
We recommend paying duties at the time of checkout to minimize any disruptions in the delivery process.
Free Ground Shipping is available on orders over $149 USD. You will also have the option to select other shipping methods at checkout, for an additional fee.
Please Note: Free shipping promotions are only available within the contiguous United States.
Shipping fees for Alaska, Hawaii, and U.S. territories will be calculated at checkout.
We also ship to APO and FPO addresses. Shipping rates are based on live courier rates and will be calculated at the time of checkout.
International Orders
If you're shipping to a country outside the U.S., you can localize your shopping experience by selecting your country via the flag icon at the top of our website.
Duties and taxes will be calculated at checkout.
You’ll have the option to prepay these charges when placing your order, or choose to pay them upon delivery in your country.
All purchases, including preorders and backorders, are charged at the time the order is placed, not when it ships.
To ensure the security of your data and privacy, we do not store your complete credit card information once the order has been placed.This also means that because your order is paid for and authorized by your financial institution at the time of purchase, edits to billing information, including payment method and billing addresses cannot be changed.
If your order was placed and authorized with the incorrect billing address, your financial institution has already allowed the payment as a characteristic charge.
We operate on the publicly traded platform Shopify. Shopify is PCI level 1 compliant for credit card processing which means that it adheres to the highest standards of server compliance. It has the highest standards in the world for payment processing. We also provide additional security through SSL encryption.
All purchases, including preorders and backorders, are charged at the time the order is placed, not when it ships.
To ensure the security of your data and privacy, we do not store your complete credit card information once the order has been placed.This also means that because your order is paid for and authorized by your financial institution at the time of purchase, edits to billing information, including payment method and billing addresses cannot be changed.
If your order was placed and authorized with the incorrect billing address, your financial institution has already allowed the payment as a characteristic charge.
We operate on the publicly traded platform Shopify. Shopify is PCI level 1 compliant for credit card processing which means that it adheres to the highest standards of server compliance. It has the highest standards in the world for payment processing. We also provide additional security through SSL encryption.
Standard Shipping: Orders for in-stock items will generally arrive within 3-7 business days. Orders in remote regions may take longer.
Expedited Shipping: Orders placed before 12pm EST on business days will be delivered within 1-3 business days.
Orders placed after 12pm EST will ship out on the next business day after the order is placed and will be delivered within 1-5 business days of shipment.
Please note that our warehouses are closed on holidays and weekends
Carbon Steel is a great workhorse for any kitchen! It’s much more heat reactive than cast iron cookware, so you’ll find that it gets hotter much quicker and you’ll typically use less heat than you might be used to.
When you first start cooking with Carbon Steel and develop your seasoning, we recommend cooking foods high in fat, like red meats. Save more delicate meals like fish and eggs until you have a well-developed patina. With every use, you'll see your seasoning develop further and your Carbon Steel's performance will only improve!
Lastly, if you aren’t already, preheating your pan is a great habit for any users of Carbon Steel, just like with cast iron or Stainless Clad cookware. Start your pan off on low heat for a minute before adding your oil or fat, and then slowly move to your desired temperature before the rest of the ingredients go in the pan.
We also have a great guide to all things carbon steel.
We recommend that you do not cook acidic foods in your Carbon Steel pan because it will strip away the seasoning you've worked hard to develop. If you do cook acidic foods in your Carbon Steel, re-season the pan before the next use.
Adding acidic foods to your Carbon Steel pan does not ruin it. Your pan may appear silver or as if a "layer" has come off. This is normal, and the pan just needs to be re-seasoned.
It's completely normal for food to stick to a new carbon steel pan before it develops a seasoning. Developing a good seasoning takes time and proper use/care. To help with this process, we have great videos on how to season your carbon steel using your stovetop or oven, or check out our Seasoning Guide. With repeated seasoning or extended use, a slick seasoned coating called the patina will develop, which will help to prevent food from sticking. We recommend waiting to cook eggs and starchy foods on your carbon steel cookware until you have developed a thorough seasoning and a slick patina.
Additionally, to ensure that your pan performs at its best, we recommend preheating it before cooking. Start on low heat for a few minutes before adding oil or fat, then slowly increase the heat to your desired temperature. Once you see the oil shimmer, you're ready to start cooking!
While carbon steel pans are great for many types of cooking, we recommend avoiding cooking acidic foods like citrus, wine, and vinegar in your pan. This is because acidic ingredients can strip away the seasoning and patina you've worked hard to develop. If you accidentally cook acidic foods in your carbon steel pan, you can re-season the pan using either the stovetop or oven method before the next use.
Similar to cast iron, you don't want to put your Carbon Steel pan in the dishwasher or use soap on it as this will strip the oils in your seasoning. Instead, use coarse salt and a rag or boil some water in the pan to free more stubborn stuck-on food.
Start by wiping out any excess oil from your pan, using coarse salt to free any stuck-on food. This will keep your pan’s seasoning intact. If there are pieces of food stuck to your pan, add a tiny bit of water to cover the bottom of your pan and bring the water to a boil over medium heat. Once the water reaches a boil, scrape at the food bits with a wooden or rubber spatula. Once your food is no longer stuck, dump out the water, and dry your pan thoroughly. Return your pan to the stovetop and heat it over medium-low to remove any excess moisture. Add a very thin layer of high smoke point oil or Made In wax to the pan, and spread the oil using a paper towel or dish towel all over the pan until it is evenly coated. Your pan is now clean and seasoned!
For more on cleaning your Carbon Steel, please check out our cleaning guide and video.
Carbon steel can warp if heated or cooled too quickly which happens most frequently on glass stovetops and induction ranges or by running a hot pan under the faucet. This is a result of the exceptional conductivity of carbon steel as a metal.
Tips to introduce heat to your carbon steel pan:
Heat your pan with low-medium heat
Introduce a fat, oil or protein and then add heat gradually
Never leave your pan exposed to heat for extended periods of time and never when empty
Use a burner that is sized appropriately to the pan and will heat the surface evenly
If you have experienced warping in your carbon steel, please contact our customer support team with a photo or video of the damage and we're happy to assist you.
Yes, Carbon Steel is oven safe up to 1,200°F (650°C).
Carbon Steel is induction compatible! Carbon steel also works well with gas and electric cooktops and can be used for outdoor grilling or over an open fire.
No, we recommend that you handwash your Carbon Steel cookware.
We have created extensive content to help our customers with Made In’s carbon steel. Here are some great ones:
The 13 Most Common Carbon Steel FAQs, Explained
Griddle
How to Clean Your Carbon Steel Griddle
How to Care for and Use Your Carbon Steel Griddle
How to Season Your Carbon Steel Griddle
Pan or Wok
The Ultimate Guide to Caring for Carbon Steel Cookware
How to Cook With Carbon Steel Cookware
4 Methods to Clean Your Carbon Steel Pan
How (and When) to Reseason Carbon Steel Pans
How to Season Your Carbon Steel Wok
How to Clean a Carbon Steel Wok
Our porcelain bakeware line is oven safe up to 650F (343C). You can use our full bakeware collection in the microwave and freezer. However, you should never use your bakeware on the stovetop, and take care when transferring a piece from the oven to the freezer or vice versa; while our high performing materials can handle big changes in temperature, it's always best to avoid dramatic changes that can cause thermal shock and reduce the longevity of a piece.
While our bakeware is dishwasher safe, it's always best to wash by hand to keep every piece pristine. Simply use the soft side of a sponge with warm, soapy water, and you should always allow your bakeware to cool before beginning to clean or care for the piece!
For a deeper clean, sprinkle a layer of baking soda on the surface of the dish, and then add some dish soap and fill your baking dish with hot water. Let the dish soak for 15-20 minutes. Scrape the food in the baking dish to free up any residue or use a sponge to scrub the stains, pour out the water, and rinse the baking dish.
3 Methods to Clean Your Porcelain Bakeware
Made In warrants that its Porcelain Bakeware is free from manufacturer’s defects in materials and workmanship. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
Yes! The Made In CeramiClad Non Stick cookware is oven safe up to 550F (287C).
No - please handwash your non stick cookware with a soft sponge to clean.
Our CeramiClad Non Stick collection is induction-compatible. Non Stick cookware will also function well on gas and electric cooktops. Regardless of your cooktop, we recommend that you keep the temperature below medium.
At higher temperatures, a non stick pan can develop a layer of build-up that feels sticky to the touch. This build-up is cooked oils that have stuck to the pan. To remove this residue, follow the steps below.
Pour enough water to cover the bottom of your pan and add two tablespoons each of white vinegar and baking soda.
Bring the mixture to a boil and stir until the baking soda is dissolved. Continue stirring at a boil for 5 minutes.
Allow the mixture to cool completely before discarding. Rinse the pan with warm water.
With its sleek coating, CeramiClad non stick cookware not only gives us the flaky fish, custardy eggs, and fluffy pancakes of our dreams, but it also makes clean-up almost effortless.
While non stick has earned a permanent place in our kitchen cupboards for its low-maintenance convenience, we know it doesn’t last forever.
The Do's of Maintaining Non Stick Cookware
Much of proper non stick maintenance comes down to protecting the often-delicate non stick coating. Here’s how to safely store, clean, and cook with your pan.
Clean After Each Use
Are you the type of cook who leaves pans in the sink overnight “to soak”? We see you—and we can relate. When it comes to non stick, however, we’d recommend against doing that. For one, any acidic ingredients left in the pan, like wine or tomatoes, could gradually eat away at the coating if left long enough.
Two, allowing food residue to sit for too long might make it harder to remove without scrubbing aggressively, which can damage your pan's coating. After letting your pan cool, wash it well with soap and water and dry it thoroughly before putting it away.
Be Gentle
It’s safest to use a soft sponge when cleaning your pan, and steer clear of abrasive tools like steel wool. For tackling everyday messes like oil or food residue, warm water and a mild dish soap should be all you need. Occasionally, you may need a wooden or silicone spatula to gently scrape off stuck-on residue.
If you’re dealing with burnt-on food or discoloration that won’t come off with a quick scrub, your next step should be boiling your pan with a mixture of baking soda and vinegar—check out our dedicated guide to cleaning non stick cookware for a more detailed guide.
Another thing to remember is that most non stick cookware is not dishwasher-friendly. The same high-pressure, high-heat environment that helps dishwashers thoroughly clean your dishes can also degrade the coating on your pans, causing it to discolor, warp, and/or peel.
Store Correctly
While we're advocates for hanging our cookware up when we’re not using them, not everyone has the space or kitchen setup for that. You can safely stack your pans in the cupboard as long as you place a dish towel, trivet, oven mitt, or other thick cloth between each pan to prevent chipping.
Make sure to also store them away from anything abrasive, such as silverware, knives, or metal cooking utensils, that could damage the surface.
Use the Right Utensils
Remember: while non stick may be stick-proof, it isn’t chip-proof. Tools made from wood, silicone, and nylon are all fair game when it comes to cooking with non stick, as they’re sturdy enough to scrape up fond yet soft enough to leave the coating intact. You should never use metal tools on your non stick pan as they can scratch or chip the coating.
Reference our guide to non stick-friendly utensils to learn more about which tools you should, and should not, use on non stick.
The Don'ts of Maintaining Non-Stick Cookware
Now that you know what to do when caring for your non stick, here are a few things you should try to always avoid.
Cooking Over High Heat
While many non stick pans are safe to use on high heat (our CeramiClad Non Stick Collection, for example, is oven-safe up to 550F 287C),
To prolong the life of your pan as long as possible, it’s good practice to use medium-low heat with non stick. With some pans this may limit what you’re able to make in them, but because our pans feature a 5-Ply Stainless Clad body that heats quickly and evenly without any hot spots, there’s no reason to crank the heat up—it’s rare that you’ll need to consistently use your pan over the highest heat setting.
Use of Abrasive Products or Utensils
Like we mentioned earlier, metal tools are a no-go when it comes to cooking with non stick. Even when handled gently, your favorite stainless steel fish spatula, tongs, or even a metal serving spoon can scratch or chip the coating and leave permanent damage. That also goes for cleaning tools—avoid using steel wool, even with really stubborn messes. The rough side of a sponge will do the trick.
We’d also recommend using a gentle dish soap for regular washing, opting for the baking soda-and-vinegar method for burnt-on food and stains.
Cleaning with Harsh Chemicals
Aside from the hot, high pressure jets of water, another reason to avoid the dishwasher is the harsh detergents—while these work to get your dishes squeaky clean, they can cause the coating to deteriorate.
Yes - we have extensive content for CeramiClad. Please see below for some of our best:
The Dos and Don’ts of Maintaining Ceramic Cookware
How to Clean and Care for Ceramic Pans
How to Remove Stains from Ceramic Cookware
How to Safely Store Your Pots and Pans
Pros and Cons of Ceramic Cookware?
CeramiClad Non-Stick Cookware – 1-Year Limited Warranty
Made In warrants that its CeramiClad Non-Stick Cookware is free from defects in materials and workmanship for one (1) year from the date of purchase. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
Changes in Appearance: Discoloration, staining, or cosmetic changes resulting from regular use.
Improper Use, Care or Storage: Failure to follow care instructions. Damage from unprotected stacking or improper storage methods.
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
Copper cookware can be used with gas and electric cooktops. Copper is not compatible with induction cooktops.
Yes - our Copper Cookware is oven safe up to 800F (426C)
No, please hand wash your Copper Cookware.
Copper cookware does not strictly require polishing, and not polishing it will allow it to naturally develop an aged patina. If you like to keep your copper as shiny and new as possible, use your preferred copper polish.
Copper cookware should never be placed in the dishwasher. Instead, clean your cookware with a soft sponge, warm water, and gentle hand soap. Abrasive cleaning agents should never be used.
Copper is very heat reactive and should be used accordingly. Never heat your copper empty, and always start from the lowest heat setting with your oil or fat already inside. Copper is soft and incredibly heat-conductive, so you should never heat above medium high.
Copper is soft, so you should never use metal utensils on your copper cookware. Use silicone or wood utensils.
Yes - we have extensive blog posts and videos to help you out. Here are some of the best:
How to Cook With Copper Cookware Like a Chef
How to Care for Your Copper Cookware
Everything You Need to Know Before Shopping for Copper Cookware
Is Copper Cookware Safe for Cooking?
Copper Cookware – Lifetime Warranty
Made In warrants that its Copper Cookware is free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
You do not need to season your Dutch Oven or Skillet as the enamel coating is naturally resistant to sticking. However, the top rim of the pan is unfinished cast iron, so we would advise keeping that oiled with neutral oil on a semi-regular basis. To maintain this, take a paper towel and lightly dampen it with canola oil, vegetable oil, or Made In seasoning wax and rub the rim gently. Then, take a dry paper towel and rub away excess. This is great to do whenever you notice the rim getting dry or every 1-2 months.
Rinse with hot water and mild dish soap, scrub with a non-abrasive sponge, then dry with a clean dishtowel. Making sure your Enameled Cast Iron is fully dry is key to preventing rust from forming at the rim and preventing water spots.
For tougher messes, fill the dutch oven about ¼ with water and allow it to soak for 30 minutes. Avoid submerging for extended periods as this can also cause rust due to prolonged exposure to moisture. Once the food has been released from the surface, you can clean with mild dish soap, and a non-abrasive sponge, then dry immediately.
You can watch our video here: How to clean your Enameled Cast Iron Cookware.
No, please handwash your Enameled Cast Iron Cookware.
Enameled Cast Iron is induction compatible and also works well with gas and electric cooktops.
Yes, Enameled Cast Iron is oven safe up to 580F.
Yes! We have extensive resources. Here are some of our favorites:
How to Clean and Care for Enameled Cast Iron
How to Care for Your Dutch Oven
Enamel Cast Iron Cookware – Lifetime Warranty
Made In warrants that its Enamel Cast Iron Cookware is free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
All of our glassware is dishwasher safe! You can also use warm soapy water as well, if you prefer to handwash.
How to Clean and Care for Your Glassware
Glassware – 1-Year Limited Warranty
Made In warrants that its glassware is free from manufacturer’s defects in materials and workmanship. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
1. Your current shipping address
2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.
3. Details about how you use, clean, and store your Glassware.
4. A photo or video of your cookware and the issue you are experiencing.
We do not recommend putting your Made In knives in the dishwasher.
Putting your knife in the dishwasher can damage the blade, will cause the metal to oxidize and will dull the blade more quickly. Please carefully wash your Made In knife in your sink, with soap and water, and dry immediately when clean.
Made In Knives should always be towel-dried immediately and never left wet or in a sink, as this can cause rust to form along the blade. However, if you see rust begin to develop, this can be easily treated with vinegar:
Simply fill up a bowl that can hold your rusted knife with white vinegar. Do not use apple cider, balsamic, or white wine vinegar.
You can submerge the full knife, but if the blade is the only part with surface rust, you can just place the rusty blade in it. Leave for 3-5 minutes.
You can use a sponge, wire brush, scrubber, steel wool, scrubbing pad, or even a toothbrush to rub the rust off the knife. Be cautious with metal tools that may leave marks on the blade. Finally, wash the knife with soap and water, and then make sure it is thoroughly dried before putting it away.
Proper knife storage is one of the most important—if not the most important—parts of maintaining and caring for your knife. While running your knife through the dishwasher or using it on glass or marble cutting boards can do a number on your blade, keeping your knives loose in a drawer—or, worse, on the countertop—is also a major no-no. Not only does this cause your knives to dull more quickly, undoing your careful sharpening or honing job, but it can also cause serious injury—an errant knife sitting on the countertop or tucked hastily into a drawer can send you straight to the ER if you’re not looking carefully.
A magnetic knife block is a great way to show off your collection and allow you to access your knives quickly and easily. If counter space is limited, you may prefer an in-drawer knife organizer.
All of our knives also include a sheath for easy storage. These sheaths do not have closed ends, so we advise being careful when sliding your blade inside.
With a long, tubular shape and blunt tip, a honing steel—also called sharpening steel or honing rod—is designed to realign the edge of your knife’s blade with just a few strokes.
How is this process different from sharpening? The difference is, quite literally, microscopic: as you use your knife, the sharpened part of the blade—i.e. the edge—develops tiny (as in, too small to see with the naked eye) dents, dings, and other defects. With sharpening, you’re literally creating a new edge by shaving away incredibly thin layers of metal; with honing, you’re simply pushing the existing edge back into alignment, which can make your blade feel temporarily sharper. You can read more on the differences between honing and sharpening in our guide.
So do you need to hone and sharpen your knife? Short answer: yes. Honing is an excellent way to supplement once- or twice-yearly sharpenings—not to mention, honing is much easier and quicker to learn than whetstone sharpening (our preferred method). That being said, honing can only go so far in restoring that clean, sharp-feeling edge: eventually, your blade will feel dull no matter how much you hone it. At this point, it’s time for a sharpening.
Yes! We have extensive blog posts and videos. Here are some of the best:
Made In warrants that its Knives are free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
Our Non Stick collection is induction-compatible. Non Stick cookware will also function well on gas and electric cooktops. Regardless of your cooktop, we recommend that you keep the temperature below medium.
Yes! Our ProCoat Non Stick cookware is oven safe up to 500F (260C).
No - please handwash your non stick cookware with a soft sponge to clean.
At higher temperatures, a non stick pan can develop a layer of build-up that feels sticky to the touch. This build-up is cooked oils that have stuck to the pan. To remove this residue, follow the steps below.
Pour enough water to cover the bottom of your pan and add two tablespoons each of white vinegar and baking soda.
Bring the mixture to a boil and stir until the baking soda is dissolved. Continue stirring at a boil for 5 minutes.
Allow the mixture to cool completely before discarding. Rinse the pan with warm water.
With its sleek coating, non stick cookware not only gives us the flaky fish, custardy eggs, and fluffy pancakes of our dreams, but it also makes clean-up almost effortless.
While non stick has earned a permanent place in our kitchen cupboards for its low-maintenance convenience, we know it doesn’t last forever.
The Do's of Maintaining Non Stick Cookware
Much of proper non stick maintenance comes down to protecting the often-delicate non stick coating. Here’s how to safely store, clean, and cook with your pan.
Clean After Each Use
Are you the type of cook who leaves pans in the sink overnight “to soak”? We see you—and we can relate. When it comes to non stick, however, we’d recommend against doing that. For one, any acidic ingredients left in the pan, like wine or tomatoes, could gradually eat away at the coating if left long enough.
Two, allowing food residue to sit for too long might make it harder to remove without scrubbing aggressively, which can damage your pan's coating. After letting your pan cool, wash it well with soap and water and dry it thoroughly before putting it away.
Be Gentle
It’s safest to use a soft sponge when cleaning your pan, and steer clear of abrasive tools like steel wool. For tackling everyday messes like oil or food residue, warm water and a mild dish soap should be all you need. Occasionally, you may need a wooden or silicone spatula to gently scrape off stuck-on residue.
If you’re dealing with burnt-on food or discoloration that won’t come off with a quick scrub, your next step should be boiling your pan with a mixture of baking soda and vinegar—check out our dedicated guide to cleaning non stick cookware for a more detailed guide.
Another thing to remember is that most non stick cookware is not dishwasher-friendly. The same high-pressure, high-heat environment that helps dishwashers thoroughly clean your dishes can also degrade the coating on your pans, causing it to discolor, warp, and/or peel.
Store Correctly
While we're advocates for hanging our cookware up when we’re not using them, not everyone has the space or kitchen setup for that. You can safely stack your pans in the cupboard as long as you place a dish towel, trivet, oven mitt, or other thick cloth between each pan to prevent scratching.
Make sure to also store them away from anything abrasive, such as silverware, knives, or metal cooking utensils, that could damage the surface.
Use the Right Utensils
Remember: while non stick may be stick-proof, it isn’t scratch-proof. Tools made from wood, silicone, and nylon are all fair game when it comes to cooking with non stick, as they’re sturdy enough to scrape up fond yet soft enough to leave the coating intact. You should never use metal tools on your non stick pan as they can scratch or chip the coating.
Reference our guide to non stick-friendly utensils to learn more about which tools you should, and should not, use on non stick.
The Don'ts of Maintaining Non-Stick Cookware
Now that you know what to do when caring for your non stick, here are a few things you should try to always avoid.
Cooking Over High Heat
While many non stick pans are safe to use on high heat (our ProCoat Non Stick Collection, for example, is oven-safe up to 500F 260Ç),
To prolong the life of your pan as long as possible, it’s good practice to use medium-low heat with non stick. With some pans this may limit what you’re able to make in them, but because our pans feature a 5-Ply Stainless Clad body that heats quickly and evenly without any hot spots, there’s no reason to crank the heat up—it’s rare that you’ll need to consistently use your pan over the highest heat setting.
Use of Abrasive Products or Utensils
Like we mentioned earlier, metal tools are a no-go when it comes to cooking with non stick. Even when handled gently, your favorite stainless steel fish spatula, tongs, or even a metal serving spoon can scratch or chip the coating and leave permanent damage. That also goes for cleaning tools—avoid using steel wool, even with really stubborn messes. The rough side of a sponge will do the trick.
We’d also recommend using a gentle dish soap for regular washing, opting for the baking soda-and-vinegar method for burnt-on food and stains.
Cleaning with Harsh Chemicals
Aside from the hot, high pressure jets of water, another reason to avoid the dishwasher is the harsh detergents—while these work to get your dishes squeaky clean, they can cause the coating to deteriorate.
Made In warrants that its ProCoat Non-Stick Cookware is free from defects in materials and workmanship for one (1) year from the date of purchase. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
You’re about to make some of the best food you’ve ever made! To utilize your Stainless Clad pan to its full potential, here are a few key tips to use when cooking in it.
Generally speaking, our recommended heat range for stove cooking is low to medium heat. Since our pans have layers of aluminum in the core, our pans are quite conductive. If you are used to using less efficient heat conducting pans like some non-sticks or cast iron, you may be used to overheating your pans. Overheating your pan can cause damage like heat blush or warping and is not necessary with premium cookware like Made In. It will also cause oil or food to burn to your pan, making cleanup an unnecessary pain.
Never leave a piece of cookware on heat for an extended period of time, especially if the pot or pan is empty. This can cause severe damage such as thermal shock and even warping.
Do not add salt until your water is boiling. Salting your water early can cause pitting, which will not affect the performance of your cookware, but can affect the cosmetic appearance of the pan.
For more on cooking with your stainless steel, check out our blog.
Stainless Clad lids can create a strong seal due to the temperature difference between the covered hot air inside the pan and cooler air in your kitchen. This most often occurs if you cover the pan and then immediately turn down the heat. Instead, make any large temperature adjustments prior to covering your pan to avoid creating a vacuum. You can also lift the lid slightly if you need to turn the heat from medium to low, for example, to avoid this.
To remove the lid, bring the pan to low heat on your stovetop or run hot water over the pan inside the sink. Allow some time for the air inside to heat and release the vacuum seal. While holding the pan firmly, grasp the lid's handle, and pull upwards. This will release the vacuum seal.
All Made In cookware is made without lead. Our cookware is professional-grade and meets or surpasses all relevant federal regulations. On the product pages, we use a company called Lightlabs to third-party test our cookware and we show you the data transparently.
Premium stainless clad cookware is made by bonding 5 layers of metal together to capture the best qualities of each.
In the "premium" market you have things like tri-ply, 5-ply, copper core, etc. The external layer of our cookware on the cooking side is 304, 18/10 stainless steel. The 18/10 stainless steel resists corrosion and rust and won't react with your food. The external layer of our cookware on the element-facing side is made from a high-grade ferritic 430 stainless steel, so it is both durable and magnetic (to work with induction cooktops). Stainless steel provides durability, induction compatibility, and a non-reactive surface.
The middle three layers are alternating layers of pure aluminum and aluminum alloy, which is a combination of metals known for their heat conductivity and responsiveness.
Yes, Made In Stainless Clad cookware is induction compatible. Our Stainless Clad cookware can also be used on electric and gas cooktops.
Yes, our Stainless Clad cookware is oven safe up to 800°F (430°C).
Perhaps the biggest misconception about stainless steel is that food sticks to it. Thankfully, with the proper technique, sticking is easily avoidable.
1. Temper Your Food
Set yourself up for success and temper your ingredients, or bring them to room temperature (or close to it) before they even reach the pan. Putting cold food into a hot pan increases the likelihood that your food will stick, and food will cook more evenly if it’s already at room temperature.
Let proteins sit at room temperature for about 20 to 30 minutes, and vegetables for longer. The ingredient’s core temperature may not be exactly at room temperature, but that’s fine—as long as the surface isn’t straight-from-the-fridge-cold, you’ll avoid stickage.
2. Use Enough Oil
Preheat your pan for a few minutes before adding oil—more on that below. If you’re going to cook over high heat, use oil with a high smoke point, such as grapeseed or sunflower. If you’re only cooking over medium heat, olive oil works too. Avoid cooking sprays, which can cake onto the pan’s surface.
How much oil you should use depends on what you’re cooking, but in general a thin coating will suffice—especially if you’re cooking something like skin-on chicken that will render out more fat as it cooks.
To avoid sticking, let the oil heat up for a few minutes before adding your ingredient. You’ll know you’re ready to cook once the oil shimmers and ripples across the surface, but if the oil starts to smoke, then your pan is too hot.
3. Be Careful with Delicate Ingredients
If you’re cooking something more delicate, like fish or eggs, then adding a little more oil to the pan will help reduce sticking. But it really comes down to making sure your pan and oil are properly preheating, and letting your food cook long enough before stirring or flipping.
For skin-on fish—which we recommend for the delightfully crispy fish skin you’ll achieve in stainless steel—lay the filet skin-side down, making sure it’s flat against the skillet’s surface. Let the fish cook until it easily releases when you slide a thin spatula underneath. If it’s not releasing easily, then that means it needs to cook longer. Once flipped, cook to your desired degree of doneness.
For eggs, preheat your pan over medium-high heat, do the water test (see below), add your oil, then cook eggs in your preferred method, whether scrambled or fried. Do keep in mind that the eggs will cook quickly—for scrambled, we’re talking 1-2 minutes, tops—since you’re using medium-high heat. If you’re making fried eggs, reduce the heat to medium-low after adding the eggs, then cook until the whites and yolks are as set as you’d like. Know that if you cook over higher heat, you’ll get crispy whites with browned, lacy edges.
Unlike Carbon Steel or Cast Iron, Stainless Steel does not require seasoning.
We recommend an initial wash with warm, soapy water before you cook your first meal.
These white spots are called calcium or mineral deposits. They’re caused by buildup from “hard” tap water that contains a high amount of calcium or mineral sulfates, which occurs when water flows through deposits of hard minerals like gypsum, chalk, or limestone.
The easiest (and most common) way to remove calcium deposits from your cookware requires one ingredient you likely already have in your kitchen: distilled vinegar. Apple cider vinegar, rice vinegar, and other flavored vinegars contain sugar, which can burn into your pan.
1. Cover the deposits in your Stainless Steel pot or pan with distilled vinegar.
2. Put your Cookware on the stove and turn on the heat.
3. As the water is just starting to boil, turn off the burner to let the hot solution dissolve the deposits. (We recommend agitating the solution with a wooden utensil or implement every so often to encourage it to keep working).
4. Once the buildup has completely dissolved and the water has reached room temperature, carefully pour the solution out.
5. Rinse your Cookware with soap (optional), and cold water and dry immediately with a dish towel or soft cloth.
You can also soak your Cookware in the vinegar solution if you’re looking for a relatively easy way to clean off food residue and other stains.
For more stubborn stains, we recommend our Stainless Steel Cleaner or Bar Keeper's Friend.
Yes, but we recommend that you hand wash your Stainless Clad cookware.
Yes! We recommend the below resources for Made In Stainless Clad:
Stainless Clad Cookware – Lifetime Warranty
Made In warrants that its Stainless Clad Cookware is free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
A sign of true quality, our Plateware will have these Beauty Marks as a result of the glazing process. Each piece is suspended on pins so that the glazing can be applied evenly front and back. This process eliminates the need for an unfinished foot, or rim, on the underside, making each piece more scratch-resistant, durable, fully vitrified, and fully glazed.
You can rest easy knowing that the Plateware and Beauty Marks are fully vitrified and the high-quality clay used is non-porous, thus eliminating concerns of bacteria. These Beauty Marks, and the vitrification process that causes them, have been the go-to for commercial quality plateware for centuries. They are also the standard for the board of health inspectors in restaurants and hotels around the world.
You can read more about Beauty Marks here and see the pins I mentioned in this video.
Yes! Our fully vitrified plateware is safe for the microwave, freezer, dishwasher, and the oven, up to 580F (304C).
All plateware is dishwasher safe.
If you wash them by hand, you can use dish soap and a soft sponge. The glazing process also ensures your plateware will resist stains.
Our plates are fully glazed as well. During glazing, each piece is suspended with pins so the glaze is applied evenly. Eliminating the unfinished foot you'll see on other plateware means our plates are durable, stackable, and scratch-resistant.
All of Made In’s flatware should be washed immediately after use by hand if possible. If you put your flatware in the dishwasher, make sure the pieces are positioned vertically to prevent water stains. Immediately following the dishwashing cycle, pieces should be dried by hand.
We do not recommend the use of detergents containing chlorides, iodides, bromides, and acid-base products to protect the appearance of your flatware. We also recommend a detergent concentration between 3-5% to protect your Made In flatware and your dishwasher.
When handwashing, use warm water, mild dish soap, and a sponge to scrub away any residue left on the flatware. Avoid letting pieces soak overnight or air dry. If there are streaks, simply dampen a cloth with a bit of olive oil and rub the marks. Then rinse and dry immediately.
Made In warrants that its Plateware is free from defects in materials and workmanship that impact its use or longevity of the product including a 10 Year No Chip Guarantee. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.
Exclusions from Coverage
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
Yes, our universal lids are oven safe up to 400 degrees Fahrenheit. The lids are not microwave safe because they are designed with a stainless steel core.
Caring for wood kitchen products requires a little extra care. Extended exposure to water or moisture will cause the wood to dry out and split.
Aluminum Sheet Pan Care Instructions
Caring for your sheet pan is really simple. The pans are made from 18 gauge commercial-grade 3004 aluminum, so you will want to hand wash your pans and do not put them in the dishwasher.
Some quick tips for care:
Wash with warm water and soap.
Dry your sheet pan before storing.
Do not leave salt solutions, disinfectants, bleaches, or acidic foods like tomatoes in your pan for extended periods of time as they can corrode aluminum.
The sheet pans are oven-safe up to 450F.
Non Stick Sheet Pan Care Instructions
Made In's Non Stick Half Sheet Pan is not dishwasher safe. Made from the same commercial-grade aluminum base, the Non Stick Sheet Pan has a professional-grade non stick coating that will provide easy clean-up.
Metal utensils should not be used with this sheet pan and it should not be heated empty or above 450F.
Accessories – Manufacturer’s Warranty
Made In warrants that the following accessories are free from manufacturer’s defects in materials and workmanship:
Flatware
Sheet Pans
Universal Lids
Wood Products
Exclusions from Coverage
Flatware
Wear and Tear: Scratches, discoloration, staining, or other superficial damage resulting from normal use.
Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.
Sheet Pans
Dishwasher Use: Cleaning in a dishwasher rather than hand washing.
Surface Damage: Scratches, dents, or marks from metal utensils.
Heat-Related: Damage from failure to stay within advised maximum temperature thresholds.
Wear and Tear: Scratches, discoloration, staining, or other superficial damage resulting from normal use.
Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.
Universal Lids
Excessive Heat Damage: Damage resulting from exposure to temperatures above 500°F.
Wear and Tear: Scratches, discoloration, staining, or other superficial damage resulting from normal use.
Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.
Wood Products
Improper Care: Damage from failure to properly dry wood products, utensils, or other accessories.
Wear and Tear: Scratches, discoloration, staining, or other superficial damage resulting from normal use.
Damage: Cracking, warping, or deterioration due to failure to follow care instructions (e.g., dishwasher use, prolonged water exposure).
Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.
If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.
1. Your current shipping address
2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.
3. Details about how you use, clean, and store your item.
4. A photo or video of your cookware and the issue you are experiencing.
